Soul Beach Luxury Boutique Hotel And Spa, Playa del Carmen - Reviews, Room Options & Prices 2025

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About the Hotel

Calle 28 Numero 132, Playa del Carmen, Mexico, 77710

Soul Beach Luxury Boutique Hotel And Spa, a 4-star property in the Riviera Maya, features a comprehensive wellness complex with spa treatments, sauna, and solarium. The hotel maintains a 24-hour reception and offers a TV room, terrace bar, and wireless Internet throughout.

Suites with Living Space

Rooms at Soul Beach Luxury Boutique Hotel And Spa come equipped with central air conditioning and in-room safes. Master Suite Collection units include separate living areas.

Dining and Coffee Options

The hotel houses a restaurant and coffee shop with room service available.

Pool and Beach Access

The swimming pool area incorporates a solarium for sunbathing. The property sits within walking distance to Kool Beach Club (0.5 miles) and Mamita's Beach Club (0.5 miles).

Central Tourist Location

Soul Beach positions guests 3 miles from Playa del Carmen Airport, with Arte en Playa gallery 0.2 miles away and Playacar district 0.2 miles from the property.

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Getting around

A guide to all available transportation options

City Centre

Playa del Carmen700 m

Airports

Aeropuerto de Playa del Carmen (PCM) 2.3 km

Cancun (CUN) 55.9 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Relaxing Oasis

“The spa at Soul Beach Luxury Boutique Hotel And Spa is a true gem. I indulged in a rejuvenating massage using organic oils, and it was heavenly. The serene ambiance and the calming sound of water made the experience lovely.” view full review

Culinary Delight

“Dining at the hotel's restaurant was a highlight of my stay. I tried the seafood paella, and it was bursting with flavor and cooked to perfection. The open-air seating added to the enchanting dining experience.” view full review

Luxury Accommodations

“My room was a sanctuary of comfort, complete with a plush king-size bed and a private balcony offering fine views. Modern amenities like a smart TV and a Nespresso machine made my stay even more enjoyable.” view full review

Spa-Like Bathroom

“The bathroom in my suite was luxurious, featuring a deep soaking tub and a rainfall shower. The high-quality toiletries provided added a special touch to my daily routine, making it feel like a true spa experience.” view full review

General

Wi-Fi
Lift

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool

Room features

In-room safe

Media

Television
Telephone

Location

Calle 28 Numero 132, Playa del Carmen, Mexico, 77710

Map view

Calle 28 Numero 132, Playa del Carmen, Mexico, 77710

City landmarks

Av. Benito Juárez

Los Fundadores Park

1.1 km

Museum

3D Museum of Wonders

680 m

Beach

Kool Beach Club

700 m

Beach

Mamita's Beach Club

790 m

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

900 m

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

920 m

Aquarium

Aquarium Beach

670 m

5th Avenue 4th and 6th Streets

Sun Jaguar

1.1 km

5ta Avenida

Galeria de Arte 5ta Avenida

1.2 km

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.3 km

Shopping Area

Plaza Calle Corazon

600 m

Store

MEGA Soriana

790 m

Albatros

Martina Beach Club

1.3 km

Nearby

152 Calle Quinta Avenida

Quinta Avenida

440 m

Mall

Quinta Alegria Shopping Mall

50 m

Museum

Museo Frida Kahlo Playa Del Carmen

560 m

Church

Nuestra Senora del Carmen Catholic Church

570 m

Night club

Coco Bongo

420 m

Gallery

La Galeria de Playa Art Gallery

90 m

Avenida entre 24 y 34 calles 5a

Caminarte

80 m

Beach

Playacar

310 m

Gallery

Riviera Art Gallery

350 m

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

420 m

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

400 m

Gallery

Tierra Huichol

530 m

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

590 m

Store

ME Dive Center

170 m

Shopping Area

Plaza Las Americas

270 m

Beach

Playa Mamitas

480 m

Store

DAC Verduras y Frutas

530 m

Restaurants

Sushi Club

80 m

Calle 26 Between 5th Avenue & 10th Avenue Sushiclub Playa del Carmen

Ah Cacao Chocolate Cafe

170 m

5th Avenue with Constituyentes Between 38th and 40th streets

Trattoria del Centro

140 m

Calle 26 Between 5ta & 10ma

Senor Frog's Playa del Carmen

130 m

Calle Quinta Avenida Calle 22 Norte

The Pitted Date Vegan Restaurant

120 m

Avenida CTM entre Primera y Avenida Cozumel Local 6

El Diez

130 m

Quinta Avenida Cor. Calle 30

La Isla

90 m

Av. 10 corner with Calle 26

Toscana Grill

90 m

5a Avenida Manzana 5 Lote 1

Reviews and Ratings

Feedback from previous guests about their experience.

66%

enjoyed the hotel and would happily stay again

6.6/10

Nice

Rooms

7.6

Location

8.6

Service

6.4

Dining

6.8

Mary

United States, February 2025

7.4/10

My stay at Soul Beach Luxury Boutique Hotel was mostly relaxing, but there were a few hiccups. The room decor was stunning, though I found the air conditioning a bit noisy. The staff was friendly and attentive, but there seemed to be delays in service at the restaurant during peak hours. Overall, it was a beautiful place to unwind on my getaway.

Rooms

7.0

The room was beautifully decorated with a modern touch and had all the amenities I needed. However, the air conditioning was a bit loud at times.

Service

6.0

The staff was generally friendly and eager to help, though I did experience some delays when ordering food at the restaurant.

Location

9.0

The hotel is conveniently located near the beach and shopping areas, making it easy to explore Playa del Carmen.

Dining

6.0

The dining options had some authentic Italian influences, especially with the Tuscan bread served at breakfast. But the service was a bit slow during busy times.

Facilities

8.0

The pool area was lovely and well-maintained, providing the perfect spot to relax. I wish there had been more spa treatment options available, though.

William

United States, January 2025

6.4/10

My stay at Soul Beach Luxury Boutique Hotel And Spa was refreshing, with stunning decor and a serene ambiance, though the service could use a bit of improvement during peak hours.

Rooms

8.0

My room was beautifully designed with luxurious finishes, featuring a cozy balcony overlooking the lush garden (I loved enjoying my morning coffee there!).

Service

6.0

While the staff was friendly and eager to help, I did notice some delays at the poolside bar during busy times.

Location

9.0

The hotel's location was ideal, just a short stroll to the beach and vibrant downtown Playa del Carmen (perfect for exploring!).

Dining

9.0

Dining options were really good, especially the fresh seafood dishes at their restaurant (the ceviche was a highlight!).

Facilities

9.0

The spa was a true retreat, with a range of excellent treatments that left me feeling rejuvenated (I highly recommend the signature massage!).

Michael

United States, December 2024

6.6/10

I truly enjoyed my stay, as the pool area was stunningly beautiful, though I found the breakfast options a bit limited. The hotel's atmosphere was cozy and relaxing, perfect for unwinding after a day of exploring. The attentive service added an extra touch to my experience.

Rooms

8.0

The rooms were beautifully decorated and included luxurious amenities that made my stay feel special. The bedding was incredibly comfortable, ensuring a restful night's sleep.

Service

7.0

The staff was consistently friendly and willing to help with any requests I had, which I really appreciated. However, I experienced a longer wait time for room service than expected.

Location

9.0

The location was ideal, just a short walk from the beach and local shops. I loved being in the heart of Playa del Carmen while still feeling a sense of privacy at the hotel.

Dining

6.0

Dining options were good, with some delicious dishes, but I would have loved more variety on the menu, especially at breakfast. The puddings, however, were a good treat!

Facilities

8.0

The spa facilities were excellent, and I enjoyed the relaxation area immensely. The pool was beautifully maintained, although a bit crowded during peak hours.

Red

United States, November 2024

5.8/10

I had a lovely stay at Soul Beach Luxury Boutique Hotel And Spa. The room was beautifully designed, although I found the bed a bit firm for my taste. The food at the on-site restaurant was fantastic, especially the Angus beef, but the service could be a bit slow at times.

Rooms

7.0

The room was beautifully designed with modern decor. However, I found the bed a bit firm for my liking.

Service

6.0

The staff was friendly and accommodating, but I experienced some delays during peak hours.

Location

8.0

The hotel is conveniently located near the beach and local attractions, making it easy to explore Playa del Carmen.

Dining

7.0

Dining was a highlight, especially with the delicious Angus beef on the menu. I just wished the service during meals was quicker.

Facilities

9.0

The spa facilities were really good and inviting, perfect for a relaxing day.

Marcus

United States, October 2024

6.8/10

My stay at Soul Beach Luxury Boutique Hotel And Spa was mostly enjoyable, though there were a couple of hiccups. The room was beautiful and well-designed, but I found the dining options a bit limited. Overall, it was a relaxing experience with a few minor setbacks.

Rooms

8.0

I loved the modern décor and comfortable bed in my room, which created a cozy atmosphere. However, the lack of storage space was a bit inconvenient during my stay.

Service

7.0

The staff was incredibly friendly and made me feel welcome from the moment I arrived. Still, there were times when service felt slow, particularly at the bar.

Location

8.0

The hotel’s location is perfect for exploring Playa del Carmen, very close to the beach and shops. However, it can get a bit noisy at night with the nearby nightlife.

Dining

6.0

The breakfast spread was good with fresh fruits and pastries, but I wish there were more lunch and dinner options available on the menu.

Facilities

7.0

The spa services were great, especially the massage I enjoyed, but the pool area felt a bit cramped and could use more lounging space.